Recent Work

All Things Equal

Brand Messaging Makeover

All Things Equal is a Melbourne-based social enterprise opening doors to professional hospitality careers for people with disability. Through its café, catering services, and structured three-stage employment pathway, the organisation delivers real skills, real jobs, and real support – proving inclusive hiring is good business. As the organisation prepares for growth its leadership recognised the need for sharper, more consistent messaging to connect with diverse audiences: café customers, catering clients, employment partners, and prospective trainees. ThinkHatch was engaged to bring their story into clear, confident focus, strengthen audience-specific messages, and create a practical framework that could be used across the website, proposals, campaigns and more.
All Things Equal © ThinkHatch Marketing & Communications

Our solution

We worked with the inspiring All Things Equal team to create a full messaging makeover, building a brand story that is both professionally credible and warmly human.

Our process included:

  • Refining the overarching brand narrative and elevator pitch
  • Defining key audience segments and tailored value propositions
  • Developing proof-backed messaging pillars to strengthen trust
  • Crafting taglines and headlines for use across channels
  • Documenting tone-of-voice guidelines for consistent, confident communication

 

The result was a complete brand messaging guide that equips the All Things Equal team to speak with one clear voice.

This new framework aligns the team internally, supports business development, and sets a solid foundation for marketing – helping All Things Equal grow its reach and create more inclusive employment opportunities.